Ek346 Privacy Policy – Our Commitment to Your Data
Updated: 2026 | Effective for all ek346 users in Malaysia
Information We Collect
Ek346 collects several types of information to ensure a smooth and secure gaming experience for all users in Malaysia. This includes account information such as your full name, email address, mobile phone number, date of birth, and password stored in encrypted form. We also record device and browser information — including IP address, browser type, operating system, and internet connection details — for security and fraud detection purposes. Usage data such as login records, betting history, game preferences, and session duration are logged to help us deliver a better and more personalised service. Payment information in MYR is processed through licensed payment service providers, and ek346 does not store card or bank account details directly. We also use cookies and similar tracking technologies to understand usage patterns, customise content, and continuously improve platform performance.
Your name, email, phone number, date of birth, and encrypted password are required during registration.
IP address, browser type, operating system, and connection details for security verification.
Deposit and withdrawal transactions in MYR are processed through licensed, secure payment providers.
Betting history, game preferences, session duration, and activity records are used to improve the platform.
How We Use Your Information
All information collected by ek346 is used solely for legitimate purposes directly related to the operation of the platform. Account information is used to verify user identity, process transactions, resolve disputes, and deliver effective customer support. Device and usage data helps us identify suspicious activity, protect accounts from unauthorised access, and ensure regulatory compliance. We use usage data to personalise your gaming experience, recommend relevant games, and improve the user interface based on real usage patterns. Payment information is processed to complete deposit and withdrawal transactions accurately and securely in MYR. ek346 may also use contact information to send important account notices, policy updates, or service changes that users need to be aware of.
- Identity verification – ensuring every account is held by a verified user aged 21 and above.
- MYR transaction processing – deposits and withdrawals processed accurately and securely.
- Fraud prevention – proactively detecting and blocking unauthorised activity.
- Service improvement – continuously analysing usage data to improve the platform.
- Account-related communications – sending users important notices and policy updates.
Cookies & Tracking
Ek346 uses cookies — small text files stored on your device — to ensure the platform functions smoothly and consistently. Session cookies maintain your logged-in status while you use the platform, while persistent cookies help us remember your preferences and personal settings between sessions. We also use analytics cookies that collect aggregated data on how users interact with the site, helping our team make data-driven decisions for improvements. Security cookies play an important role in identifying unauthorised login attempts and protecting your account from cyber threats. You can control or disable cookies through your browser settings at any time, though please note that some platform features may not function fully without the necessary cookies. By continuing to use the ek346 platform, you agree to the use of cookies as described in this policy.
Data Storage & Security
Ek346 upholds strict industry-standard security practices to protect the personal information of all Malaysian users. All data is stored on servers secured with 256-bit SSL encryption, multi-layered firewalls, and stringent access controls to ensure only authorised personnel can access sensitive information. User passwords are never stored in plain text — every password goes through a cryptographic hashing process before being saved to our database. We conduct regular security audits and third-party penetration testing to identify and address vulnerabilities before they can be exploited. In the event of an unexpected data breach, ek346 is committed to notifying affected users within a reasonable timeframe and taking immediate remedial action. User data that has been inactive for a specified period will be securely disposed of in accordance with approved data deletion procedures. We continuously invest in the latest security infrastructure to ensure your information remains protected at all times.
Sharing Information with Third Parties
Ek346 does not sell, rent, or share users' personal information with any third party for marketing purposes without the user's explicit consent. That said, in certain circumstances, limited information sharing may occur to enable the platform to operate effectively. Licensed payment service providers receive the transaction details necessary to process MYR deposits and withdrawals securely, and they are bound by strict confidentiality agreements. Malaysian law enforcement authorities or regulatory bodies may receive information when required by law or a valid court order. Technical service providers such as server hosts and analytics providers may have limited access to data needed to carry out their functions, and all such third parties are subject to binding data protection agreements. ek346 is not responsible for the privacy practices of any third-party websites that may be linked from our platform, and we encourage users to read the privacy policy of every site they visit.
User Rights Over Personal Data
As an ek346 user in Malaysia, you have clear and enforceable rights over your personal information. The right of access allows you to request a copy of all personal data we hold on your account at any time, and we will process that request within a reasonable timeframe. The right of correction empowers you to update or amend any inaccurate or incomplete information through your account settings or by reaching out to our support team. The right of deletion allows you to request the removal of your account and personal data, subject to applicable legal retention and financial audit requirements. You also have the right to withdraw consent for data processing for specific purposes — such as marketing communications — without affecting the validity of any processing that took place prior to that withdrawal. All user rights requests can be submitted by email to our privacy team, and we are committed to responding within 30 business days.
Request a copy of all the data we hold about you.
Update any inaccurate or outdated information on your account.
Request account and personal data deletion, subject to legal requirements.
Policy Changes & How to Contact Us
Ek346 reserves the right to update or amend this Privacy Policy at any time to reflect changes in our practices, Malaysian legal requirements, or platform service improvements. Any material changes will be communicated to users via a prominent notice on our website at least seven days before the changes take effect. Your continued use of the ek346 platform after the effective date of any change will be considered your acceptance of the updated policy terms. We encourage users to review this page periodically to stay informed about how we handle your personal information. If you have any questions, concerns, or wish to submit a personal data request, the ek346 privacy team is here to help. You can reach us by email at [email protected], and we are committed to providing a thorough and transparent response in a timely manner.
Contact Our Privacy Team
For enquiries regarding this Privacy Policy or to submit a personal data request:
Email: [email protected]
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